FX.co ★ Cim Bank - Broker rating, review and comments

About company

CIM Bank is a private Swiss commercial bank. Apart from its traditional banking activity, it also provides online asset trading services on international financial markets. Established in 1990, CIM Bank has branches in Geneva, Lugano, and Vollerau. It operates under the control of FINMA, which is a member of the Swiss Exchange and the Swiss Bankers Association (SBA). CIM Bank has an official website and its support team that provides assistance in several European languages. Clients are provided with a personal manager who speaks their language.

Trading conditions

• trading instruments: bonds, stocks, funds, currency pairs, options, futures, precious metals, and oil
• trust management
• accrual of interest to the balance
• automated trading
• 24/7 customer service
• commission on some operations
• account currencies – USD, EUR
• lack of bonuses and promotions
• multicurrency account
• demo account
• no requoting
• trading on more than 80 stock exchanges
• interbank liquidity

Trading platform

CIM Bank offers its clients a wide range of trading platforms: MetaTrader4, FX System selector, and Trading station. Each of the platforms has various features that are sure to meet the needs of even the most fastidious trader. All of the above platforms provide access to various strategies, including scalping and automated trading, as well as are filled with up-to-date analytical information (trading indicators and analysis of the current state of the market).

Support service

Clients can contact the support team via a web form, live chat, and phone. Each office has its own phone number.

Traders’ reviews

Traders highlight that a few years ago they had no complaints about this broker. However, since 2019, the company's attitude to customers has changed for the worse. Customers mainly complain about the work of the support service and problems with money withdrawals.

Advantages:

• round the clock support service
• demo account
• no requoting
• wide array of trading platforms

Disadvantages:

• support service ignores traders' requests
• problems with money withdrawal
• high commissions
• company's quotes lagging behind actual prices
• high minimum deposit
• no bonuses for initial deposit
• time-consuming procedure of account opening