FX.co ★ Infina - Broker rating, review and comments

About company

The Infina company positions itself as a fund center that offers its clients the opportunity to trade in Russian and global financial markets. The company provides traders with the brokerage and depository customer services. Customers can  benefit from analytical reviews, trust asset management, online trading as well as access to the OTC market. They can also make use of advanced technologies, which allow them to trade on stock markets, and up-to-date investment strategies. Infina together with KPMG has developed an advanced risk management system. According to the company’s website, traders can use non-standard models of investment analysis that were developed by the company’s specialists.

Trading conditions

On the official website, there is little information on the trading conditions. We only know that the company offers its clients to trade via the QUIK trading platform. This platform has both desktop and mobile versions. Traders can also take advantage of specialized expert advisors, management assistance as well as securities insurance and trust management services. Traders have the opportunity to take part in the affiliate program. This option is available in the Client Area. The company does not take commissions for withdrawal of funds. However, traders have to pay broker, exchange, and depository fees, OTC transaction fees, and additional fees for the usage of the trading platform. That is why the company’s clients usually complain about numerous commissions. This is one of the main reasons for such a big number of negative reviews on the Net.

Support service

Traders, who registered with Infina, can contact the support service team by means of a phone number, fax, and email.

Traders’ reviews

There are a lot of comments about the company’s services, including positive and extremely negative ones. Some traders praise the fund center for its reliability and strict compliance with the terms of the client agreement. At the same time, there are a lot of negative reviews where most traders emphasize fraudulent activity. In addition, customers are not satisfied with the non-functional trading platform, problems with the account replenishment. Traders also complain that they cannot withdraw their funds. According to some users, the support service is poor. Managers of the fund center are often out of contact and do not answer their customers.

Advantages and disadvantages

We cannot say anything about the company’s advantages and disadvantages as there is little information about the offered trading conditions.