Cognizant (CTSH), the renowned American multinational in information technology, has unveiled Stores 360, a cutting-edge retail solution designed to optimize store operations, improve employee efficiency, and elevate customer experiences.
In collaboration with ServiceNow, Stores 360 integrates the Cognizant Neuro AI platform with the AI-enhanced Now Assist solution to streamline the retail value chain and enable smooth and efficient operations.
This innovative platform enhances shareholder returns, customer engagement, brand visibility, and operational efficiency through the application of advanced technologies.
The partnership with ServiceNow highlights the urgent need for retail innovation and showcases the transformative power of AI-driven solutions to improve in-store customer experiences. Stores 360's rapid deployment—achievable within four weeks—promises a 10-20% reduction in new store setup times, a 30-40% cut in operating expenses, up to 98% system uptime, and a decrease in truck rolls by as much as 10%.
Cognizant's solution also boosts store operations, employee productivity, and customer engagement through AI-driven functionalities, offering capabilities for new store launches, store management, and asset management.
By unifying retail operations and enhancing tasks with AI-driven insights and IoT, Stores 360 simplifies new store launches and improves field management efficiency.
As of now, Cognizant's stock trades at $75.80, marking a 0.64% change on the Nasdaq Global Select Market.
